about cmart
  Comment Management and Response Tool
 

CMART, or “Comment Management and Response Tool”
is designed to automate the resource-intensive process of
managing and responding to comments. 

It helps project teams organize, review, and respond to comments, and can be tailored to fit any nature of comment and response process, providing your organization with a professional product at a substantial savings over the traditional labor-intensive process.

CMART can be used to manage comments for:

  • Environmental Impact Statements
  • Environmental Assessments
  • Project Plans
  • Scoping Documents
  • Technical Reports
  • Legal Departments
  • Internal Document Review
  • Public Information Offices
The process begins when the document is released and the comments are submitted

Configure CMART

CMART is easy to set up and flexible to accommodate different users; comment categories; response, review, and approval chains; and report formats.

Fields can be changed, added, or deleted at any point in the comment/response process

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Delineate and Respond to Comments

Comment correspondence is saved as an image in the system and reviewed in order to delineate individual comments. Comments are automatically assigned to their respective responder.

The responder reviews comments and develops a response on the same screen. Standard responses can be selected from a library and are automatically updated on every comment it is assigned to (if desired).

Response Review and Approval

Options allow individual responses to move forward or backward in the review/approval chain as needed.

CMART allows users to track the review history and status of every comment and response individually.

Process Management

Reporting features are versatile with CMART’s Report Generator. You choose the information you want and the report runs in seconds.

Standard queries are included with the Report Generator, but you can easily customize to fit your needs.

Reports can be exported to Excel for more detailed analysis or document sharing.

Compile and Publish Document

CMART aligns respective comments and responses for side-by-side viewing and inserts brackets and comment codes next to each delineated comment.

Every comment and response is automatically collated to build and export your final report in seconds.

Reports can be placed on the web with Table of Contents “hotlinked” to each comment letter in document.

  Doug MacDonald Challenge
Washington’s former Secretary of Transportation offered a $1000 cash prize to the individual or group that proposed the most effective public communication tool. The contest was sponsored by TRB’s Congestion Pricing Committee. Doug and his staff utilized CMART to manage the overwhelming public response they received.

 

   

CMART is a Product of Parametrix | PO Box 460 Sumner, Washington 98390 | www.parametrix.com
info@parametrix.com | Webmaster
| © 2006 Parametrix